Safe Hubs

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Music Support has been providing ‘Safe Hubs’ backstage at UK festivals since 2016.

The Hub is a safe space where anyone working at the festival, from artist to crew, can come to speak to a Mental Health First Aid trained individual or simply take time out from the mayhem of the festival.

We enlist a team of Mental Health First Aid (MHFA) trained volunteers who are all DBS checked and undergo specific festival training before attending site.

The Hub also provides us with an opportunity to raise awareness of our Support Services and training in Mental Health First Aid and Addiction and Recovery Awareness.

The music support Safe Hub tent and crew at Leeds festival


We asked those who visited Music Support’s Safe Hub in Summer 2022:

Do you think it is important for Music Support to have a presence backstage at festivals?


“Yes, because a lot of us don’t get the chance to have that space away from our teams and crew to think about ourselves and our mental health.”

Splodge – Main Stage Crew Chief

Trev Fairclough – Sound and Light

“What Music Support offers and stands for should always be a presence, not just at music festivals.. but at places of venues, colleges and universities and music shops & guitar centres. ”

Trev Fairclough – Sound and Light


We asked our volunteers to share their experience of representing Music Support at our Safe Hubs:


The team at Music Support are happy to provide virtual support for the artists and crew at your venue, event or festival. Some short copy that could be included in advanced packs and/or itineraries:

If you work in the UK music industry and are suffering from mental ill-health and/or addiction (or you are supporting someone who is), you are not alone. Industry charity, Music Support, is here for you. Their confidential Helpline, run by peers with lived experience, is available Monday – Friday, 9am – 5pm on 0800 030 6789 (or you can email They also offer fully-accredited training in Mental Health First Aid (of which certain freelancers can apply to do for FREE) and an inspirational Addiction and Recovery Awareness workshop (which is FREE to anyone who works in music and live events). For further information visit

Tilted front cover of the Music Support one-pager

You can download our digital flyer to include in advanced packs and/or itineraries.

We can also provide print-ready artwork for the A5 flyer and resized as A4, A3 and A2 posters that can be displayed in key locations backstage e.g.

  • Production Offices
  • Dressing Rooms
  • Artist & Crew Catering
  • Artist & Crew loos (i.e. on the back of toilet doors)

Finally, we are happy to provide you with artwork for this small business card sized calling card providing details of  Music Support’s Helpline for your own use or to make available to your industry peers (whether in an office or backstage at an event).

For further details and/or to request artwork please contact