Whatever's going on, you're not alone
Whether you’re struggling yourself, worried about someone you care about, or simply don’t know where to turn, our helpline is here to listen.
Our freephone helpline is a safe, confidential and non-judgemental space, staffed by our in-house counsellors who understand both the challenges of mental health and substance use and the realities of working in the music industry.
You don’t need to have all the answers, and you don’t need to know exactly what kind of support you need. We’re here to listen, talk things through and help you find a way forward.
Call us on 0800 030 6789
- Monday–Friday, 9am–5pm
- You can call at any time to arrange a 24/7 call back
*Please note, if we are unable to answer for any reason, please leave a message. We aim to get back to you within 24 hours, or the next working day if your call is after 5pm.
If you or someone else is in immediate danger, presents a risk to others, or requires urgent medical attention, call 999 or go directly to your nearest A&E.